COVID 19 SANITIZATION PROTOCOL - ACR SOLUTIONS

Car Rental in Aloft Hotel Cancun

America Car Rental Cancun Car Rental

For your next trip to Cancun, and with the assistance of America Car Rental, you can explore and enjoy this paradisiacal destination of the Mexican Southeast beach to the fullest, as well as its beautiful surroundings in our brand-new cars and trucks. For your convenience we have a car rental office located in the Aloft Cancun Hotel in the Hotel Zone of Cancun, so, with the help of America Car Rental and our brand-new cars and trucks, you can explore and enjoy Cancun and its beautiful sites to the fullest neighbors.

Or if you want to rent a car or van at the time of your arrival at the Cancun International Airport. And without worrying about the arrival time, we have service 24 hours a day, 365 days a year at our car rental company in Cancun Airport.

We have the perfect car / van for you!

Cancun Aloft Hotel

What to do in Cancun and Surroundings

Kukulkan Boulevard, better known as the Cancun Hotel Zone, is home to dozens of hotels, including the Aloft Cancun Hotel located at kilometer 9, and beautiful beaches along an L-shaped strip of approximately 21 kilometers of length. Here you will find the convention center, numerous public beaches with beautiful white sand, exclusive shopping centers such as Plaza La Isla and Luxury Avenue with its luxurious shops; the small archaeological zone El Rey, located in front of Playa Delfines and famous for its viewpoint. At night do not forget to visit the vibrant bar area in Plaza Forum and surroundings, where you will find various clubs and bars. By renting your car at the Aloft Cancun hotel you will get the full implicit benefits and at your pace all the places of interest and attractions of Cancun and its surroundings. Being able to move easily and comfortably between the two main areas of Cancun: the city and the hotel zone, easily and comfortably in your car or van from one place to another. In the city of Cancun, you can visit the Mercado 28, famous for its crafts, Tulum Avenue (the heart of the city), Plaza Malecón Américas and Puerto Cancún to buy some souvenir of your trip or enjoy a fresh seafood in one of the Traditional restaurants on the beach in the Puerto Juarez area. At night to have a drink, there is Yaxchilán Avenue, the Plaza de Toros area and the trendy Nader Avenue, full of bars and restaurants. The areas near Cancun (no more than 200 kilometers away), and to take advantage of your rental car, offer an extensive range of options to explore and learn a little more about the Mayan culture: the archeological zones of Chichen Itza, Tulum or Coba, swim in the refreshing and crystalline waters of the cenotes, get to know Puerto Morelos, visit the botanical garden and the crocodile farm, among many other options.

Beaches near America Car Rental Hotel Aloft Cancun


  • Caracol beach, 500 meters.
  • Playa Gaviota Azul, 500 meters away.
  • Chac Mool Beach, 1 km away.
  • Marlin Beach, 3.5 km away ..
  • Whales Beach, 4.5 km.
  • Delfines Beach, 8 km.

Advantages of Car Rental with America Car Rental Hotel Aloft Cancun

  • 24-hour service (Cancun airport offices), 365 days a year.
  • We accept different forms of payment.
  • Pick up the car at the airport.
  • Roadside assistance.
  • Free cancellation or modification
  • Insurance included.
  • Free mileage.
  • Taxes included.

Let us assist you and offer you a fast and efficient rent a car service in our offices of the Aloft Cancun Hotel.




Location of Cancun Aloft Hotel

Cancun

Cancun Aloft Hotel

Zona Hotelera Mz 48 Lote 8 Km 9, Cancun Q. Roo
Cancun Quintana Roo, Mexico

How to get?

FAQS

What are the requirements to car rental in Cancun Hotel Aloft?

    • Credit card - Issued by banking institutions
      • We do NOT accept credit or debit cards issued by department stores such as: Coppel, Banco Azteca, Liverpool, etc.

        • Current driver's license.
        • Official ID.

What is the minimum age to car rental in Cancun Hotel Aloft?

  • 18 years old.

Does the driver's license and credit card have to be in the same name?

  • That is, the person holding the contract will be the same person who owns the credit card.

Is it possible that they will not deliver me the exact vehicle that has the reservation of my car rental in Cancun Hotel Aloft?

  • There is the possibility that the car you quote is not the one that you get, because the images shown in the quotation are merely illustrative.

Does the rental holder have to be present during the car rental in Cancun Hotel Aloft?

  • It is indispensable, because it will be the one who signs the contract.

If I do not have a credit card, can I make a reservation for car rental in Cancun Hotel Aloft?

  • You can make a reservation, but for the preparation of the contract the credit card is an indispensable requirement.

Is it possible to rent a car with the credit card of a relative or friend?

  • The credit card is an essential requirement to rent a car and must be in the name of the owner of the rent (lease) of the vehicle, who must be present during the preparation of the contract. It is possible that a family member or friend who meets all the requirements will rent the car for you, but must include you as an additional driver so that you are also authorized to drive the rental vehicle.

What is a security deposit on car rental in Cancun Hotel Aloft?

  • It is the amount that is blocked or withheld (it is not a charge) on the credit card during the rental of the car and serves as support for any additional charge. This procedure is by credit card only.

Do you have 24-hour service for car rental in Cancun Hotel Aloft?

  • Only at airport counters.

What happens if my flight is delayed?

  • By providing us with your flight number and contact telephone number, our Airport representatives will be monitoring the flight status.

Can I add extra items to my car rental in Cancun Hotel Aloft?

  • Of course! We offer rental service for baby seats or infants, GPS with Wi-Fi service and unlimited calls. (They imply extra cost and are subject to availability)

Does the mileage have a cost on car rental in Cancun Hotel Aloft?

  • Our mileage has not cost.

Can car rental in Cancun Hotel Aloft be hourly?

  • Yes, however, you consider that the charge will be equivalent to 1 day’s rent, given that our rates are calculated that way.

How much time do I have to pick up my vehicle after the reservation time on car rental in Cancun Hotel Aloft?

  • We honor reservations up to two hours from the time indicated, after this time we provide the service according to vehicle availability.

How long in advance of my flight should I return the rental car in Cancun Hotel Aloft?

  • NATIONAL FLIGHTS: One hour and a half before.
  • INTERNATIONAL FLIGHTS: Two and a half hours before.

What kind of fuel do cars use for rent in Cancun Hotel Aloft?

  • In the tank cap is specified whether it is gasoline or diesel. Each car varies depending on its type of engine.

Where can I submit a suggestion or comments regarding the service during car rental in Cancun Hotel Aloft?

Do you have a roadside assistance service during car rental in Cancun Hotel Aloft?

  • We offer Roadside Assistance service to all our customers, at no additional cost as long as the failure is due to mechanical damage attributable to the use of the vehicle and not due to negligence of bad handling.

How can I modify or cancel my reservation of car rental in Cancun Hotel Aloft?

Do you have transportation service to return the Vehicle on car rental in Cancun Hotel Aloft?

  • We offer pick up and drop off service in hotels, bus stations and ferries as long as they are within the return zone.

Where can I return the vehicle on car rental in Cancun Hotel Aloft?

  • ­You can do it at any of the branches we have within Mexico. For further information, ask to your representative.

Can I return the vehicle at another branch?

  • If possible, consult your agent for restrictions.

What happens if I do not return the vehicle on the agreed date on car rental in Cancun Hotel Aloft?

  • If within 3 days after the return date you do not inform the Customer Service Area, it will be reported to the relevant authorities, excluding America Car Rental of all responsibility

How can I request my invoice on car rental in Cancun Hotel Aloft?

  1. At the end of the rent you can request it to: facturación@america-carrental.comby sending:

    • Contract number.
    • Reservation number.
    • Business Name.
    • Tax ID.
    • Fiscal address.
    • Use of CFDI.
    • Telephone contact.