Playa del Carmen Car Rental

America Car Rental Playa del Carmen Car Rental

With over 20 years of experience in the rental of cars and vans, we offer competitive rates, as well as a variety of categories to choose the best option that best suits your price range and travel needs.

For your next trip to Playa Del Carmen, with the cars and trucks of America Car Rental, you can drive, explore and enjoy this paradisiacal destination in the Riviera Maya and its beautiful surroundings. From the iconic Fifth Avenue downtown, located a few steps from the white beaches of the Caribbean Sea, to the theme parks of the area, or to visit Playa del Carmen to visit a client or attend an event.

When renting a car with America Car Rental, you will be able to drive and move freely along the Riviera Maya regardless of the time, with total safety and comfort, and without the need of waiting for the scarce public transportation or for someone to pick you up.

Playa del Carmen


The great advantage of a car rental service in Playa del Carmen is that you will enjoy at your own pace all the tourist attractions offered by this vibrant destination of the Riviera Maya:

  • Beautiful beaches bathed by the Caribbean Sea.
  • Stroll through the famous and busy Fifth Avenue.
  • Go out at night and enjoy the lively nightlife, either on Fifth Avenue or 12th Street.
  • Know the Archaeological Zones of Tulum and Cobá.
  • Spend the day in Cozumel to dive or snorkel.
  • Explore the theme parks such as Xcaret, Xel-Ha, Xplor and Xenses.
  • Swim or snorkel in the Yal-Kú Lagoon.
  • Refresh in one of the nearby cenotes such as Chaak Tun, Cenote Azul, Cenote Cristalino, Jardín del Edén and Xcacelito.
  • Swimming with dolphins.
  • Do parasailing on the beach.
  • Take a tour (horseback riding, abseiling, quad biking).


The beautiful Riviera Maya, which starts in Puerto Morelos, Playa Del Carmen and ends in the fishing village of Punta Allen, offers a long and endless list of beaches that you can enjoy during your stay in the Mexican Caribbean:

  • Mamitas (in the heart of Playa del Carmen).
  • Punta Maroma (15 km from Playa Del Carmen).
  • Akumal (35 km from Playa Del Carmen).
  • Xpu-Há (25 km from Playa Del Carmen).
  • Chemuyil (45 km from Playa Del Carmen).
  • Sian Ka'an (100 km from Playa Del Carmen).

Advantages of a Car Rental service with America Car Rental Playa del Carmen

  • Service 365 days a year.
  • We accept different payment methods.
  • Pick up the car upon arrival at the Cancun airport since Playa del Carmen does not have an airport.
  • Roadside assistance.
  • Free cancellation or modification *.
  • Insurance included.
  • Free mileage.
  • Taxes included.

* Terms and conditions apply.

America Car Rental offers the best car rental experience in Playa Del Carmen during your next business trip or vacation to this area of Southeast Mexico.

Let us help you and offer you a fast and efficient service at our America Car Rental Playa Del Carmen branch.

It is VERY Easy to rent a car or van in Playa Del Carmen! We have the perfect ones for you!

Location of Playa del Carmen

Playa del Carmen

Playa del Carmen

Condominio Aldea Thai Local 24, Manzana 81 Lote 1 entre calle 26 y calle Cozumel
Playa del Carmen Quintana Roo, Mexico 77700

How to get?


What are the requirements to car rental in Cancun Airport?

What is the minimum age to car rental in Cancun Airport?

Does the driver's license and credit card have to be in the same name?

  • It is a fundamental requirement that the owner will present a driver's license, credit card and official identification under his name in order to make the contract.

Is it possible that they will not deliver

  • Reservations are based on CATEGORY of vehicles not specific models. The images shown are merely illustrative.

Does the rental holder have to be present during the car rental in Cancun Airport?

  • Yes, you must be present at the time of drawing up the contract for signing it.

If I do not have a credit card, can I make a reservation for car rental in Cancun Airport?

  • You can make a reservation, but for the preparation of the contract the credit card is an indispensable requirement.­

Is it possible to rent a car with the credit card of a relative or friend?

  • ­The credit card is an essential requirement to rent a car and must be in the name of the owner of the rent (lease) of the vehicle, who must be present during the preparation of the contract. It is possible that a family member or friend who meets all the requirements will rent the car for you, but must include you as an additional driver so that you are also authorized to drive the rental vehicle.

What is a security deposit on car rental in Cancun Airport?

  • It is the amount that is blocked or withheld (it is not a charge) on the credit card during the rental of the car and serves as support for any additional charge. This procedure is by credit card only.

Do you have 24-hour service for car rental in Cancun Airport?

  • Yes, at our AIRPORT counter, we have a 24-hour service when renting and returning the vehicle.

What happens if my flight is delayed?

  • By providing us with your flight number and contact telephone number, our Airport representatives will be monitoring the flight status and await your arrival.

What extra accessories can I add to my car rental in Cancun Airport?

  • We offer rental service for baby seats or infants, GPS with Wi-Fi service and unlimited calls.
    • They imply extra cost and are subject to availability.

Does the mileage have a cost on car rental in Cancun Airport?

  • We offer you UNLIMITED mileage in all our rentals.

Can car rental in Cancun Airport be hourly?

  • If it is possible to rent a vehicle for hours, however, it must be considered that the payment will be made for a full day of rent since our rates are calculated based on a rental period of 24 hours.

How much time do I have to pick up my vehicle after the reservation time on car rental in Cancun Airport?

  • We honor reservations up to two hours from the time indicated, after this time we provide the service according to vehicle availability.
  • In high season it is considered a tolerance time of one hour due to high demand.

How long in advance of my flight should I return the rental car in Cancun Airport?

  • We recommend:
    • In NATIONAL FLIGHTS: One hour and a half before.
    • In INTERNATIONAL FLIGHTS: Two and a half hours before.

What kind of fuel do cars use for rent in Cancun Airport?

  • We have vehicles of different types of fuel according to the engine. In the tank cap is specified whether it is gasoline or diesel.

    At AMERICA CAR RENTAL we suggest you consider Clause 22 of your lease.

Where can I submit a suggestion or comments regarding the service during car rental in Cancun Airport?

  • Your opinion is very important for us, so we ask that, in case you are still in the branch, you can find the Branch Manager or contact Customer Service by or by phone: +52 (998) 2 53 61 10.

How can I request my invoice on car rental in Cancun Airport?

  • Contract number.
  • Reservation number.
  • Business Name.
  • Tax ID
  • Fiscal address.
  • Use of CFDI.
  • Telephone contact.

Do you have a roadside assistance service during car rental in Cancun Airport?

  • We offer Roadside Assistance service to all our customers, at no additional cost as long as the failure is due to mechanical damage attributable to the use of the vehicle and not due to negligence of bad handling, which may generate an additional charge in case of not having purchased Roadside Assistance (SRA).

How can I modify or cancel my reservation of car rental in Cancun Airport?

Where can I return the vehicle on car rental in Cancun Airport?

  • You can do it at any of the AMERICA CAR RENTAL branches we have within Mexico. Merida only has the Drop-Off service in the downtown and southeast branches of the country (Cancun, Playa del Carmen, Tulum, CDMX).

Do you have transportation service to return the Vehicle on car rental in Cancun Airport?

    • We offer the transportation service upon arrival and return of the vehicle.
    • We offer pick up and drop off service in hotels, bus stations and ferries as long as they are within the return zone.

Can I return the vehicle at another branch?

  • In AMERICA CAR RENTAL we offer the return service in another office under the following conditions and additional cost per km: CONDITIONS (in direct contract with AMERICA CAR RENTAL):
    • Rents Cancun to Playa del Carmen and / or Tulum or vice versa does not require a minimum of rental days.
    • Rents Cancun to Merida or vice versa minimum 3 days of rent.
    • Cancun Rentals to Mexico City, Guadalajara, Monterrey and / or Los Cabos or vice versa minimum 7 days of rent.

What happens if I do not return the vehicle on the agreed date on car rental in Cancun Airport?

  • If within 3 days after the return date you do not inform the Customer Service Area (+52 (998) 2 53 61 10) about the status and location of the car, it will be reported to the relevant authorities, excluding AMERICA CAR RENTAL of all responsibility.
  • In AMERICA CAR RENTAL we suggest you consider Clauses 19 & 20 of your lease.